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Client Signpost: Use the HiPerNow approach for improving your customer data security

Recent incidents in the UK public and private sectors have reinforced the need for organisations to implement a comprehensive, robust and consistent approach to the management of customer information.       

In February 2007, the Nationwide Building Society was fined almost a million pounds by the Financial Services Authority (FSA), for breach of customer privacy and data security; following a theft of a laptop from an employee's home.

The above incident, coupled with the recent loss of the discs (reportedly containing sensitive customer data) by a major government department, indicates that organisations would be well advised to further review, assess and take appropriate measures for ensuring that they have robust customer data security policy and processes in place.

Excellis' High Performance Now (HiPerNow ^™) approach provides a unique solution to those organisations who want to visibly and cost-effectively assess and manage their customer information and data security, and therefore maintain a high degree of customer confidence along with regulatory compliance.

For further information please access the Dockside magazine article - (PDF document opens in new window).